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Classroom Crisis Intervention Training
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Classroom Crisis Intervention Training

3 hours

online

Intermediate

5 credits

CPD Certificate of Completion

£15

The Classroom Crisis Intervention CPD course provides educators and school staff with practical strategies to manage challenging behaviour and crises in the classroom. Learners will develop skills in recognising early warning signs, applying effective de-escalation techniques, and responding safely to high-risk incidents. The course also explores safeguarding responsibilities, crisis prevention strategies, and post-incident procedures to support a safe and supportive learning environment. Ideal for teachers, teaching assistants, and safeguarding teams seeking professional development in classroom behaviour management and crisis response.

At a Glance

Who It's For

Suitable for educators, school staff, and leaders developing classroom crisis intervention and response skills.

Flexible Learning

Complete your training online anytime, anywhere, at your own pace.

Certificate

Achieve 80% to earn your CPD Certificate of Completion.

Study Methods

Online, self-paced

Dedicated Support

support@educateu.com

Assessment

Multiple choice questions (MCQs) — 80% pass mark required

  • Teachers and educators: spot the early signs of a crisis and calm a situation before it escalates.
  • Teaching assistants and support staff: respond safely and know who to call for help.
  • Pastoral and wellbeing staff: work with DSLs, SENCOs and external agencies to support students after an incident.
  • School leaders and senior leadership teams: review policies on behaviour, risk and emergency response, and support staff wellbeing.
  • Administrators: follow incident procedures and keep clear, factual records.
  • Instant access the moment you enrol
  • Ten self-paced online modules, learn at your own speed, on any internet enabled device
  • Module by module multiple choice quizzes to consolidate knowledge as you progress
  • CPD Certificate of Completion on successfully passing the final assessment
  • How to define a classroom crisis, distinguish it from disruptive behaviour, and understand its impact on student safety and wellbeing
  • How to recognise early verbal and non-verbal warning signs of escalation, emotional distress, and student triggers
  • Proactive behaviour management strategies and immediate response techniques for managing a live crisis situation
  • How to ensure physical and emotional safety for students and staff during high-risk incidents, and navigate escalation pathways and external support
  • Post-incident procedures, staff wellbeing and emotional resilience strategies, and how to collaborate with pastoral, mental health, and emergency response partners
  • The legal and policy context governing crisis intervention in educational settings, and how to apply reflective practice for continuous professional improvement

Course Certificate

Achieve 80% to earn your CPD Certificate of Completion.

Course Content

A module-by-module breakdown of what you’ll learn in this course.

  • Understanding classroom crisis situations
  • Recognising early warning signs
  • Crisis prevention through positive behaviour management
  • Immediate response strategies in crisis
  • Ensuring physical and emotional safety
  • Escalation pathways and support
  • Post incident procedures
  • Emotional resilience and staff wellbeing
  • Working in partnership
  • Legal and policy context

Frequently Asked Questions

Yes. It covers factual incident reporting, reflective practice and informal debriefing, how to access personal or team support, and how to rebuild trust and stability in the classroom. Also covers staff wellbeing, including coping with the emotional toll of crisis work and avoiding burnout.

Choose your course, complete the enrolment process, and submit any required information. After confirmation, you will receive access details to start your learning journey.

You will have access to your course for one year from the date of enrolment.

The course covers the legal and policy context for responding to crises in education. This includes the Equality Act 2010, Keeping Children Safe in Education, the Prevent duty under the Counter-Terrorism and Security Act 2015, and multi-agency working under the Children Act 1989 and 2004.

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